Data protection declaration
Deckenbacher & Blümner GmbH & Co. KG
Personal data and its application
After your first order, you will receive access data, which allows you to access to your personal customer account. This customer account contains personal data such as the name, address or e-mail address as well as an overview of the previous orders. This data is stored in our database for later processing when logging in. We use the information provided by you to fulfill and process your order. We save the contract text and send you the order data by e-mail. You can see our terms and conditions at any time here. You can view your past online orders in our Customer Login area.
In addition, data is automatically stored in our log files, which we receive from your browser during the visit (browsers include Internet Explorer, Firefox, Safari, etc.). This means that the IP address of the device with which you visit our website is known.
Also data of orders by mail, fax or telephone are stored in our customer database until further notice.
Transfer of personal data
Data that we have received from you will generally not be disclosed to third parties. Exceptions to this are the service partners, which we need as a seller to fulfill and process your order. In particular, this is the transport company commissioned by us (GLS or Österr. Post AG) for the delivery of the ordered goods to you.
If you have filled out and signed a customer card application in our shop and have agreed to receive our brochures (about 5 times a year), your address data will be forwarded to our printing house for the purpose of sending out a postage card. The delivery of the effected by the Österr. Post AG. By a contract processing contract was determined with the printer, that the shipping data (name and address) immediately after the shipment has been deleted and only to the Österr. Post AG to carry out the shipping.
Our website uses only encrypted transmitted cookies for shopping cart functionality. There are no tracking cookies with your personal information stored on your PC.
To protect you as a customer, we use only verified encryption techniques. Using SSL (Secure Socket Layer), your personal data is encrypted and transmitted over the Internet to our servers.
Using social plugins from Facebook, Google+, Twitter using the "2-click solution"
Information, processing and deletion of data
You have the right to information about your stored data and, if necessary, the right to correct, delete or block this data. Please contact us by e-mail at firstname.lastname@example.org. Insofar as there is no statutory storage obligation, you have the right to delete this data and object to the processing. Furthermore, you have the right to correct the data as well as to restrict the processing, to data portability and to complain to the Austrian Data Protection Authority (Wickenburggasse 8-10, 1080 Vienna)
Credit card payment in the online shop:
We are happy to accept your VISA or MASTERCARD credit card. Your personal credit card information is not visible to us and will not be stored by us. The processing of the credit card payment takes place directly via an external payment service provider. When paying by credit card you will arrive after confirmation of the shopping cart on the side of the payment service provider and enter there your card data. We will then receive information as to whether the payment was successful or not.